// Managed IT Services
One number, one monthly rate, one team watching your systems around the clock. You stop paying people to rebuild you after avoidable disasters.
Servers, endpoints and networks watched 24/7. Most problems get handled before anyone at your office notices there was a problem to notice.
Your team opens a ticket or calls a real person — at 9 a.m. or 2 a.m. — and gets help instead of a voicemail that dies on a Monday.
Patching, endpoint protection, backups that are verified — not a separate conversation you have to remember to have.
We travel across South Florida for the jobs that need hands: drops, swaps, new offices, the cable that only fails on Friday.
We start with a scoping call and a count: users, devices, servers, sites. That gets you a monthly quote with everything above inside it. No surprise line items when something breaks, because keeping things from breaking is already in the price — that's the entire business model.
Break-fix asks you to bet against your own hardware. Managed IT takes the bet off your table.
South Florida businesses from about ten people up to a couple hundred, in one office or across several — law firms, medical and dental practices, accountants, contractors, nonprofits, and any company where the computers run the business but nobody runs the computers.
Some of our clients have a sharp internal IT person who needs backup and after-hours coverage. Others have a server in a closet that everyone has quietly agreed to fear. Both are a normal starting point.
Every client gets documented baselines: what hardware and software you have, where it lives, who can touch it, what the backup plan is, and what happens when things go wrong. If your current IT arrangement can't produce that documentation, that's a red flag worth pulling.
How much does managed IT cost?
It's a flat monthly rate quoted after the scoping call — it scales with users, devices and sites, not with how often things break. Most clients find it costs less than the break-fix invoices and downtime it replaces, because the boring preventive work is what the fee actually pays for.
We already have an internal IT person. Do we still need a plan?
This is common, and yes. The plan covers what one person can't: 24/7 monitoring, after-hours response, vacation, and the second opinion on every purchase decision. Your internal person stops being a single point of failure — and usually stops being the person everyone blames at 2 a.m., too.
What counts as an emergency after hours?
Anything that stops you from working: down servers, email outages, lockouts, anything that smells like a breach. Response targets are agreed in writing in the plan — no interpreting it on the fly at midnight.